Our customer display is posting an update, has been all morning. please advise

billiemomma — Sun, 21 Sep 2025 10:11:46 GMT

can't take payments, the customer display has been updating all morning

Re: Our customer display is posting an update, has been all morning. please advise

Lovewell — Tue, 09 Jan 2024 20:32:49 GMT

@billiemomma Okay, first thing if you haven't already is to turn off your register. Connect the customer display back up to it physically if your display is like ours we have it connected externally via a power cord. and then turn it back on.

If that doesn't work the other thing would be to perform a factory reset on your register. Someone at square informed me that customers displays don't update every day like the rest of the register does but needs a full factory reset to fully update itself and that you should be performing factory retests on your register periodically.

I really hope this helps!

Let me know!

Re: Our customer display is posting an update, has been all morning. please advise

billiemomma — Tue, 09 Jan 2024 21:31:34 GMT

thank you

thread Our customer display is posting an update, has been all morning. please advise in Hardware Setup & Troubleshooting

Our customer display is posting an update, has been all morning. please advise

Re: Our customer display is posting an update, has been all morning. please advise

Re: Our customer display is posting an update, has been all morning. please advise