thread How do I remove an email associated with a credit card? in Hardware Setup & Troubleshooting

How do I remove an email associated with a credit card?

thegallery — Sun, 21 Sep 2025 10:11:26 GMT

How do I remove an email associated with a credit card shown below? je....@ar....

Re: How do I remove an email associated with a credit card?

HC_Charlie — Mon, 22 Jan 2024 18:09:24 GMT

Hello @thegallery thanks for your post. You could try removing that person from your customer directory, although I'm not 100% that will do it. and I don't think you can change the email from your side...if the customer used their credit card, even if they were not a previous customer of yours (but used a Square payment in the past), Square remembers their email. I think the buyer would have to click on their emailed receipt and change their subscription/preferences themselves.

Re: How do I remove an email associated with a credit card?

thegallery — Mon, 22 Jan 2024 18:25:36 GMT

Thanks HC_Charlie

I was able to change the email.