thread Self serve issue for customers using Square Terminal. in Hardware Setup & Troubleshooting

Self serve issue for customers using Square Terminal.

GuildCoworking — Sun, 21 Sep 2025 10:11:02 GMT

I want my terminal to go back to a certain screen after each sale. Like, I have a Category called "Snack Store" with all of our products listed. After each sale, I want the terminal to go back to this screen for the next self-serve customer to use. Can it do this?

Re: Self serve issue for customers using Square Terminal.

Lovewell — Mon, 05 Feb 2024 21:01:37 GMT

@GuildCoworking You can add the menu to the favorites page. Then whenever there is a new sale the favorites page is the first thing they see and hopefully people will understand to click the only menu visible.

Re: Self serve issue for customers using Square Terminal.

GuildCoworking — Mon, 05 Feb 2024 23:52:38 GMT

Thank you! I'll try that. So, if the screen is set to the Favorites, and someone makes a self-serve purchase, is the screen supposed to re-set automatically to the Favorites screen when they are done?