thread Re: Zebra ls2208 scanner does not work when connected to Square Terminal in Hardware Setup & Troubleshooting

Zebra ls2208 scanner does not work when connected to Square Terminal

VOTG — Sun, 21 Sep 2025 10:08:03 GMT

I am new to square, purchased a Square Terminal, USB Hub and Zebra LS2208 scanner. Terminal by itself works fine. I plugged the power block in, connected it to the USB Hub then connected the USB hub to the Square Terminal. I then plug the scanner into the hub with the USB cable included with scanner. I get nothing. Terminal shows no devices recognized. The scanner does not even power up. I thought maybe the scanner was bad but if I plug it into my laptop it does power on so I know it is working. What am I missing? I sent a support ticket 3 days ago and received nothing. Is support always this slow? Any help would be appreciated....Mark

Re: Zebra ls2208 scanner does not work when connected to Square Terminal

Candlestore — Thu, 20 Jun 2024 14:53:52 GMT

@VOTG ;

As I see this is your first post welcome to the Square Sellers Forum.

For setting up and troubleshooting your LS2208 with a Terminal read through these steps to see if these help you.

6539-connect-square-terminal-supported-hardware

Re: Zebra ls2208 scanner does not work when connected to Square Terminal

MayaP — Thu, 20 Jun 2024 17:02:21 GMT

Hey @VOTG, I am glad you could join our Seller Community! 😊

I hope the troubleshooting steps @Candlestore provided resolves your inquiry. If you do have any further questions let us know!

Re: Zebra ls2208 scanner does not work when connected to Square Terminal

VOTG — Thu, 20 Jun 2024 17:45:26 GMT

Thank you! I have seen these steps and tried them but nothing worked. I left the unit connected overnight and when I looked at it today the scanner connected so I don't know if the scanner has to charge up from the USB port but it is working now however I am not sure what fixed it but thank you for your help!

Re: Zebra ls2208 scanner does not work when connected to Square Terminal

VOTG — Thu, 20 Jun 2024 17:46:48 GMT