https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Stuck-on-Square-Loading/m-p/742918#M3276 <P>The Square Terminal device used to make sales over this past weekend is stuck on the Square Loading screen. The sales from this device have not fully transferred to our account, therefore we do not want to factory reset and lose all of the sales. Is there any other solution? I've tried resetting, turning on &amp; off, &amp; charging.</P> Sun, 21 Sep 2025 10:07:21 GMT IndoorCats 2025-09-21T10:07:21Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Stuck-on-Square-Loading/m-p/742918#M3276 <P>The Square Terminal device used to make sales over this past weekend is stuck on the Square Loading screen. The sales from this device have not fully transferred to our account, therefore we do not want to factory reset and lose all of the sales. Is there any other solution? I've tried resetting, turning on &amp; off, &amp; charging.</P> Sun, 21 Sep 2025 10:07:21 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Stuck-on-Square-Loading/m-p/742918#M3276 IndoorCats 2025-09-21T10:07:21Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Stuck-on-Square-Loading/m-p/743474#M3277 <P dir="auto" style="margin: 0;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/681818">@IndoorCats</a>&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">I'm sorry to hear you are having trouble with your device! Is your device plugged in or are you going off the battery? If plugged in, can you try moving it to a different location/outlet?&nbsp;</P> Thu, 01 Aug 2024 03:16:30 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Stuck-on-Square-Loading/m-p/743474#M3277 BernadetteA 2024-08-01T03:16:30Z