thread Re: HUB in Hardware Setup & Troubleshooting

HUB

plumfield — Sun, 21 Sep 2025 09:53:07 GMT

Does a regular hub that I use for my Square Stand also work for the terminal, or does the terminal only use the terminal hub? They look the same except for the ethernet; however, when I tried to swap out the terminals my barcode scanner wasn't detected on the hub for my stand only on the terminal. Unless there is some other reason it wasn't connecting.

Re: HUB

TheRealChipA — Mon, 03 Mar 2025 17:56:23 GMT

Hey there @plumfield. You cannot connect a Square Stand hub directly to a Square Terminal. The Square Terminal is designed to operate independently or connect to an Ethernet network via its own accessory hub.

Re: HUB

rtfulk — Mon, 03 Mar 2025 23:26:33 GMT

@plumfield I have used the stand hub with the terminal with no problem. One thing I have found out is the terminal will connect to more sacanners than the Square Stand will. I can use a cheap 20 barcode scanner with the terminal, but when connected to the stand it won't work at all. I think it has something to do with the software/hardware built into the stand.

Re: HUB

TheRealChipA — Mon, 03 Mar 2025 23:31:24 GMT

@rtfulk Interesting. I’ll have to find where, again, but I read in some help document that the two were not compatible, for the reason stated. How odd.

Re: HUB

rtfulk — Mon, 03 Mar 2025 23:34:23 GMT

I have a mobile stand setup that we use at the fairs and I have the Square Stand hub mounted inside. I switch back and forth between the stand and the terminal with no problems running a scanner, receipt printer and cash drawer. I guess i should've added that I am using the second gen USB-C stand, that may make a difference.