thread Re: cash drawer counting feature request in Hardware Setup & Troubleshooting

cash drawer counting feature request

kuttersedge — Sun, 21 Sep 2025 08:09:34 GMT

As a feature to future iterations of the Appointments and Sales apps - entry of actual counted cash would be amazing! I currently use a customized spreadsheet for this activity - beats pen and paper - based on each cash denomination. (Ex: 20s/16= $160, Qs/41= $10.25... etc.) A simple counting feature to the existing cash drawer portion would eliminate this extra step. As both an owner and operator of my very busy company, this eliminates counting errors and increases accountability of employees, as well as immediate feedback of shortage/overage. Thank you!

Re: cash drawer counting feature request

candoappliances — Tue, 21 Jan 2020 15:23:43 GMT

I second this request. My attendants count each denomination and total it; it would be a great convenience to do away with the paper and calculator.

Re: cash drawer counting feature request

CBDHSV — Thu, 06 Aug 2020 16:59:21 GMT

We also need this feature. We have 3 retail stores and this would help tremendously during close down procedures.

Re: cash drawer counting feature request

AirPlay — Mon, 14 Dec 2020 19:45:22 GMT

Please do this

CHANGE COUNT BILLS COUNT Today’s Date

Dollar Coins        _______              100s          _______           00   00 0000
Half Dollars         _______              50s          _______
Quarters              _______              20s          _______           Grand Total            _______
Dimes                   _______                  5s          _______           Expected                _______
Pennies                _______                  2s          _______           Over (Under)          _______
1s          _______           Starting Cash         _______

Totals _______ _______ Deposit _______

And, where is the option to print the receipt on the new equipment version? We need that for the Accountant.

Thank you from Small Business got enough Headaches in America right now.

Re: cash drawer counting feature request

Thepuffexpress — Mon, 15 Mar 2021 07:24:00 GMT

Would like this feature as well

Re: cash drawer counting feature request

Joe — Mon, 15 Mar 2021 11:16:45 GMT

Thanks for reaching out and adding your voice in support of this Feature Request, @Thepuffexpress. If any changes come to drawer counting in the future, we will bounce back here and let you know.

Cheers!

Re: cash drawer counting feature request

kuttersedge — Mon, 15 Mar 2021 21:59:12 GMT

I created a JotForm to count my drawer. I’d be willing to upload it to the JotForm marketplace if anyone is interested & if anyone else uses that app? Saves me a ton of time and reduces errors. Looking forward to it being embedded in Square tho... 😊

Re: cash drawer counting feature request

Joe — Tue, 16 Mar 2021 11:45:24 GMT

Thanks for jumping in here and sharing your workaround, @kuttersedge! Definitely helpful for others to see what has worked for certain Sellers.

End of Day cash management

Adamscottsmith — Thu, 10 Jun 2021 19:14:47 GMT

One thing we would love to have is a count down of the drawer similar to these. The employee enters the quantities of each and it automatically calculates the total in the drawer, then subtract out the $500 starting cash we keep in the drawer, and each day should be opened at $500.

we currently are having to use an excel spreadsheet to do this now since moving to square register. We would love the end of day/drawer close report, show the opening cash, cash transactions, expected in drawer, deposit amount (total minus opening cash) the control deposit bag number, etc on the drawer close report, then when the last drawer count is completed it would ask would you like to make an end of day deposit? You’d say yes if this was at closing, then it would pop up with a section to enter the deposit bag numbers and their amounts then it would total the entire cash deposit and print a ticket showing each bag number and amount to include in the deposit for the bank to be able to verify each bag is correct. And it would save a deposit record for us to be able to pull and see the amounts deposited and then can be verified by the deposit receipts from the bank.

Re: End of Day cash management

DannyH — Thu, 10 Jun 2021 19:49:19 GMT

Hey @Adamscottsmith -- this too has been an ongoing feature request. I'm moving your post over to the Seller Community's thread to ensure you're notified of any new updates to this much needed feature!

Re: cash drawer counting feature request

AGoodCookie — Thu, 10 Jun 2021 21:07:05 GMT

Where do I sign the petition for this add?!

Re: cash drawer counting feature request

AshleyK — Thu, 10 Jun 2021 22:57:30 GMT

@AGoodCookie Commenting on this feature request is all you need to do. Also, welcome to the Seller Community!!

Re: cash drawer counting feature request

mtm100 — Sat, 12 Jun 2021 03:32:55 GMT

Definitely a needed addition. Count my vote

Re: cash drawer counting feature request

THEPODGRETNA — Wed, 22 Mar 2023 12:23:26 GMT

Did this ever happen? We own a restaurant and we are struggling with our employees counting correctly at the end of the day. Our old system, Cake, had a denomination counter and it allowed them to be accurate with out trying. We really need this feature!

Re: cash drawer counting feature request

Candlestore — Wed, 22 Mar 2023 14:30:18 GMT

I have the same problem with my wife counting the deposits to the bank. She is usually off. It got so bad that after she would count it, I would count it. Say I got something else you count it again. Now here new number would not match either of the 2 previous counts. Then she would say you count it again, ok.... comes to my original number. She counts it again and has a completely new number and says I am making her nervous.

I said you are counting the entire deposit which is wrong. Count the 1's then count the 5's then count the 10's etc

Write those numbers down then multiple. If you count it a second time you can figure out where the problem is, if you are off by say $20, you know you miss counted the 20's.

She then gets mad and says this is how I did it 30 yrs ago in fast food..... I say back and were you always wrong then too..... that's how the fight started ... LOL

So I agree Square should ask how many pennies, nickels, dimes, 1's, 5's, 10's etc are in the drawer. But what is a good stopping point? I do not want to always be answering 0 for $500 or $1000 bills etc., but I understand some businesses may need that to count a drawer.

Re: cash drawer counting feature request

MayaP — Wed, 22 Mar 2023 16:35:48 GMT

Hey there @THEPODGRETNA I am sorry you are running into this issue as well. We are making some changes to our feature request process so I will ask if you can actually post on our Ideate Board, which is where we will track the requests. When submitting please keep in mind we do have specific criteria the request must meet in order to be accepted. Please provide as much detail as possible on your business need for this feature. We will monitor and provide updates on the request through there. Thanks again @Candlestore for your input on this, that makes a lot of sense as well. I appreciate you guys taking the time to reach out!