thread Re: Individual Passcodes in Hardware Setup & Troubleshooting

Individual Passcodes

vaperitellc — Sun, 21 Sep 2025 08:07:47 GMT

I am trying to set up my Square register so that employees have to type in their passcode before every sale, but I can't find an option other than requiring it after a screen timeout. That option is somewhat of a fix, but doesn't help in situations where multiple sales associates are helping multiple customers back to back. I found a blog post of how to set it up to log out after every transaction when using the Square App, but I haven't found a way to do it on the register. Any ideas on how to require a login for each transaction on the Square register?

Re: Individual Passcodes

JJ_ — Thu, 13 Jan 2022 23:43:40 GMT

Hi @vaperitellc - Welcome to The Seller Community, it's always nice to see a new face 😊

This would be considered a feature request at this time.

In the meantime, the only setting that would help would be the screen timeout setting and the lowest timeout would be 30 seconds. I will make sure to pass this one over to our product team so they can take it into consideration for future developments.

Re: Individual Passcodes

jewelcam — Fri, 14 Jan 2022 04:05:18 GMT

i would like this feature as well, the timeout does not work well.

it should auto log out the sales clerk when the button "New Sale" is clicked.

A least have this as an option for Biz that needs this feature.

Re: Individual Passcodes

Arie — Sat, 15 Jan 2022 23:09:20 GMT

Thank you for adding your vote this feature request, @jewelcam. I can definitely see how this would be a useful feature to have, and we appreciate you letting us know that this is something you'd like to see on the Point of Sale!

Re: Individual Passcodes

Michael80 — Thu, 03 Feb 2022 03:40:18 GMT

It makes sense to have this option when multiple employees are operating the register at one time. The only thing I would add to the feature request is for the ability to have employees scan an assigned barcode to automatically log them in so they don't have to frustratingly enter a PIN every time they initiate a transaction. Instead, they could just walk up to the register and scan an employee barcode on their ID or nametag and start working on the sale immediately. Time is money!

@JJ_ @Arie

Re: Individual Passcodes

JJ_ — Fri, 04 Feb 2022 23:13:49 GMT

This sounds cool @Michael80

I will make sure to pass this as well to our product team as I agree it would be very cool and faster to scan a badge and BAM! logged in.

Thank you for taking the time to add to this existing feature request.

Re: Individual Passcodes

Michael80 — Sat, 05 Feb 2022 21:52:59 GMT

Thanks JJ_. I should clarify that scanning a barcode should log a person in only for normal cashier functions (perhaps the specific permissions can be selected by the Admin). Scanning a barcode should never allow someone access to Admin functions; that should always require a passcode.

I hope this is something that can be implemented soon.

Re: Individual Passcodes

JJ_ — Sat, 05 Feb 2022 22:28:26 GMT

Thank you for adding to this.