thread Re: Restaurant POS setup issues in Hardware Setup & Troubleshooting

Restaurant POS setup issues

JustAGuy — Sun, 21 Sep 2025 08:05:07 GMT

Here goes nothing...

Hi. I'm banging my head trying to get this all figured out since this restaurant I've been working on opens in 2 days and still have issues.

I wanted to add convenience fees for credit cards of 3%. It looks like there's no way to do that with restaurant POS???

Then I tried setting up the online site. I clicked charge sales tax and it's not charging sales tax or the convenience fee either.

What am I missing?

Re: Restaurant POS setup issues

JustAGuy — Wed, 23 Mar 2022 10:03:10 GMT

Ok, I got it working online but not in store.

Re: Restaurant POS setup issues

JJ_ — Thu, 24 Mar 2022 22:28:15 GMT

At this time convenience fees are considered a feature request.

Thank you for taking the time to share your interest in this feature @JustAGuy I recommend you submit a Feature Request here. This will help our product team get visibility on your request. When submitting a request, please make sure to include the desired feature, and provide the details of how this feature will help your business succeed.