thread Cannot take Contactless Payments : "Present One Card" error in Hardware Setup & Troubleshooting

Cannot take Contactless Payments : "Present One Card" error

sammyg — Sun, 21 Sep 2025 08:04:27 GMT

Over the last few months I've been having issues taking Apple Pay payments via my Square Register.

A large percentage of people trying to use their Apple Watch, Phones, or tapping Credit Cards to pay are hit with an error : "Present One Card" on a blue screen and there's no way to get out of that except by restarting the POS and unplugging and plugging back in the Customer Facing Display.

See attached screenshot. Any solutions to this?

Re: Cannot take Contactless Payments : "Present One Card" error

EvilGeniusCrew — Thu, 25 May 2023 17:40:16 GMT

Did you ever find a solution to this? We seem to have a problem with the first transaction of the day and then after that it seems fine, but its quite annoying for us and our customers.

Re: Cannot take Contactless Payments : "Present One Card" error

sammyg — Thu, 25 May 2023 18:00:54 GMT

We've been good for about 6 months now after a few Square updates. Every once in a while it comes back for a random card, but nothing consistent. Good luck!