https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Sales-tax-automatically-being-removed-when-automatic-quantity/m-p/360285#M2582 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/27238">@JackSulaiman</a>&nbsp;</P> <P>&nbsp;</P> <P>Looking into this, it looks like a pesky little bug that our Support team needs to look at. &nbsp;When you have a moment please reach out by phone by logging into your Square account and heading <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">here</A>.</P> Tue, 26 Apr 2022 17:14:07 GMT JJ_ 2022-04-26T17:14:07Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Sales-tax-automatically-being-removed-when-automatic-quantity/m-p/359491#M2580 <P>I have multiple items that have conditional discounting applied to them ie buy 1 at regular price or 2 for a discounted price. whenever we are scanning two items, the sales tax is being automatically removed from the total but when we tap on the item it shows the sales tax is still active on that item so we have to switch the sales tax off and back on again. is this a bug or is there some kind of setting somewhere to fix this?</P> Sun, 21 Sep 2025 08:04:13 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Sales-tax-automatically-being-removed-when-automatic-quantity/m-p/359491#M2580 JackSulaiman 2025-09-21T08:04:13Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Sales-tax-automatically-being-removed-when-automatic-quantity/m-p/359943#M2581 <P>here is a video of what is happening. it is now happening at both of my locations. when we scan just 2 items, it is fine, but if we add two more, then the tax gets removed.</P><P>&nbsp;</P><P><div class="lia-vid-container video-embed-center"><div id="lia-vid-6305074347001w960h540r830" class="lia-video-brightcove-player-container"><video-js data-video-id="6305074347001" data-account="6147775066001" data-player="default" data-embed="default" class="vjs-fluid" controls="" data-application-id="" style="width: 100%; height: 100%;"></video-js></div><script src="https://players.brightcove.net/6147775066001/default_default/index.min.js"></script><script>(function() { var wrapper = document.getElementById('lia-vid-6305074347001w960h540r830'); var videoEl = wrapper ? wrapper.querySelector('video-js') : null; if (videoEl) { if (window.videojs) { window.videojs(videoEl).ready(function() { this.on('loadedmetadata', function() { this.el().querySelectorAll('.vjs-load-progress div[data-start]').forEach(function(bar) { bar.setAttribute('role', 'presentation'); bar.setAttribute('aria-hidden', 'true'); }); }); }); } }})();</script><a class="video-embed-link" href="https://community.squareup.com/t5/video/gallerypage/video-id/6305074347001">(view in My Videos)</a></div></P> Mon, 25 Apr 2022 17:41:59 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Sales-tax-automatically-being-removed-when-automatic-quantity/m-p/359943#M2581 JackSulaiman 2022-04-25T17:41:59Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Sales-tax-automatically-being-removed-when-automatic-quantity/m-p/360285#M2582 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/27238">@JackSulaiman</a>&nbsp;</P> <P>&nbsp;</P> <P>Looking into this, it looks like a pesky little bug that our Support team needs to look at. &nbsp;When you have a moment please reach out by phone by logging into your Square account and heading <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">here</A>.</P> Tue, 26 Apr 2022 17:14:07 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Sales-tax-automatically-being-removed-when-automatic-quantity/m-p/360285#M2582 JJ_ 2022-04-26T17:14:07Z