thread Re: New Square stand and barcode readers. in Hardware Setup & Troubleshooting

New Square stand and barcode readers.

rtfulk — Sun, 21 Sep 2025 07:59:37 GMT

We just upgraded to the new square stand and when I was setting them up I plugged in our barcode scanners we have been using with the old square stand. When I plugged it in it came up scanner not supported. We have been using the Tera 5100 for a couple of years no with no problems. Has anyone encountered this? I don't think it would be the stand not recognizing it, it has to be a software update.

Thanks,

Randy

Re: New Square stand and barcode readers.

JTPets — Wed, 13 Jul 2022 00:11:55 GMT

Their is a list of compatible hardware on the square hardware shop. We had a similar issue with our Bluetooth scanner when we went from square stand to square POS. A $300 Bluetooth device, useless in an upgrade. But the upgrade was worth it for us.

You can find the list here

Re: New Square stand and barcode readers.

rtfulk — Thu, 14 Jul 2022 13:13:04 GMT

The Tera barcode scanners were never on the list, but the worked. I have went back to my old Symbol scanners until I can get the tera scanners to work.