thread Re: Square for Restaurants prints customer receipt automatically in Hardware Setup & Troubleshooting

Square for Restaurants prints customer receipt automatically

WineSneak — Sun, 21 Sep 2025 07:24:47 GMT

Square for Restaurants keeps automatically printing customer receipt even though we have the profile set to PRINT MANUALLY.

Re: Square for Restaurants prints customer receipt automatically

JJ_ — Thu, 10 Jul 2025 00:30:06 GMT

Hey there @WineSneak!

I would like to take a closer look at this for you. Can you confirm what piece of Square Hardware you are using? Also, any troubleshooting steps you may have already completed?

In the meantime, I can share with you our guide to Printer Profiles, which may help you troubleshoot if you need to remove your printer and add it again as part of normal troubleshooting.

Re: Square for Restaurants prints customer receipt automatically

WineSneak — Thu, 10 Jul 2025 03:08:42 GMT

iPad 6th generation in a Square stand. Updated to latest versions of IOS and Square for Restaurants.

And we are having issues at only one of our locations. Myriad of issues, I should add. VERY slow response from POS with lag times that are not sustainable for our business.

Re: Square for Restaurants prints customer receipt automatically

WineSneak — Sat, 12 Jul 2025 21:58:12 GMT

Just upgraded to the latest iPad and the new square stand but I still can't figure out how to suppress the itemized receipt from printing.