thread Re: Save tickets button missing in Hardware Setup & Troubleshooting

Save tickets button missing

Brownbagroaster — Sun, 21 Sep 2025 07:44:12 GMT

I noticed today that there appears to be no "save ticket" button any more. I understand the open ticket function, but doesn't that require that a customer provide a card to charge to?

Re: Save tickets button missing

Lovewell — Thu, 18 Jan 2024 23:16:31 GMT

@Brownbagroasternope! Does not require a card to be saved! We use open tickets in our shop on occasion.

Re: Save tickets button missing

alexandriak — Fri, 19 Jan 2024 12:31:45 GMT

Me too! It's great when we're busy and we can start piles for customers at the register as they shop. Makes checking them out a bit faster

Re: Save tickets button missing

Brownbagroaster — Fri, 19 Jan 2024 14:58:42 GMT

Cool, Thank you!

Re: Save tickets button missing

SpringLakeFF — Fri, 09 Feb 2024 12:32:23 GMT

Sooo...did the Save a Ticket option disappear? If so, why? And how do I get it back?

Re: Save tickets button missing

MayaP — Fri, 09 Feb 2024 14:08:30 GMT

Hello @Brownbagroaster, the option to save tickets is still showing on my app. What are you seeing on your end? In the app, when you go to More > Settings > Add- Ons > Open tickets is that enabled?