thread Re: Organize tickets by category in Food & Beverage

Organize tickets by category

tywebb04 — Wed, 25 Mar 2026 16:26:23 GMT

This is the most mind boggling omission from Square. They've been around long enough now to have this very simple basic feature available. It's almost unbelievable it hasn't; been done. I read posts about this from 2020!! still nothing... It is really simple. Square has categories for items. All we need is them to be grouped that way when you create a ticket. We need a ticket to print by category order. So, NOT multiple tickets printed. NOT different stations or coursing...those are actually HARDER to achieve than the simple functionality that still doesn't exist. I want to print one ticket, and all the drinks are together, then all the round sandwiches, then all the deserts etc. NOT just like items, just print items belonging to the same category together on the ticket. It's really amazing that it just doesn't do that by default as it makes so much sense and they already have the categories functionality built into the system! Please explain why it's 6 years since others opened this very request and it hasn't moved??

Re: Organize tickets by category

pieous — Wed, 25 Mar 2026 16:41:39 GMT

I’ve been asking for this for years. Imagine how helpful it would be to anyone who picks items from an order or makes items to order. Mind boggling that you can’t do this.

Re: Organize tickets by category

MAXSDELI — Wed, 25 Mar 2026 18:32:26 GMT

YES! THIS!

I just happen to see this post pop up in my email and this is exactly something we need! Just today we received a $450 order, the ticket was at least 4 feet long and the salads were mixed in with the sandwiches, sides, drinks, etc.

A printed ticket by category would organize orders intelligently, by category, making it much easier to delegate in the kitchen, prep stations.

@Square as I no longer know who to tag

Re: Organize tickets by category

dimo10 — Sun, 29 Mar 2026 02:27:56 GMT

I think i have asked for this in the past, never got beyond "why would this be helpful?" from Square and that was the last i heard about it.

Re: Organize tickets by category

tywebb04 — Wed, 01 Apr 2026 21:57:47 GMT

I found a post about this from 2020! Seriously, all the other stuff they have added since then and this would be so easy to do, I'm still honestly surprised it wasn't part of their first version of the POS system. It doesn't seem like they are even thinking about adding it or have attempted it....It's almost annoying enough to start exploring alternatives.