thread Re: Floor Plan missing on iPad/Square Stand in Food & Beverage

Floor Plan missing on iPad/Square Stand

SSB_YVR — Sun, 10 Aug 2025 00:41:15 GMT

This is an odd one. My floor plan option has disappeared from my menu. It was there yesterday as a quick action, but today when I opened it was missing. Its not even showing up if I go into "customize".

When we complete an order it goes back to the floor plan but sometimes we need to change the tables and thats when we would use the floor plan button.

Re: Floor Plan missing on iPad/Square Stand

SSB_YVR — Mon, 11 Aug 2025 01:26:03 GMT

And its back today.... so I guess ignore? haha

Re: Floor Plan missing on iPad/Square Stand

tranguyen — Mon, 11 Aug 2025 11:26:37 GMT

That's definitely really weird @SSB_YVR! I've searched our internal channels to see if anyone has flagged the same issue over the weekend but haven't came across any report, so it could have been a momentary glitch. Was the app updated recently too?

Definitely keep an eye on it and if it happens again, please feel free to tag me on this thread or shoot me a DM with some information about your device and a screenshot of the button not showing, if possible! I can definitely escalate this for further investigation then.