https://community.squareup.com/t5/Online-Store/Can-you-turn-on-preorder-for-shipping-orders/m-p/663581#M9946 <P>When I turn on the preorder for items it doesn't allow anyone to order the items.&nbsp; &nbsp;All my orders are for shipping only</P> Sat, 03 Jun 2023 23:50:35 GMT KCC43 2023-06-03T23:50:35Z https://community.squareup.com/t5/Online-Store/Can-you-turn-on-preorder-for-shipping-orders/m-p/663581#M9946 <P>When I turn on the preorder for items it doesn't allow anyone to order the items.&nbsp; &nbsp;All my orders are for shipping only</P> Sat, 03 Jun 2023 23:50:35 GMT https://community.squareup.com/t5/Online-Store/Can-you-turn-on-preorder-for-shipping-orders/m-p/663581#M9946 KCC43 2023-06-03T23:50:35Z https://community.squareup.com/t5/Online-Store/Can-you-turn-on-preorder-for-shipping-orders/m-p/663825#M9947 <P><SPAN style="background-color:#ffffff;color:#1a1a1a;">Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/611414">@KCC43</a>&nbsp;- I'm sorry to hear that this issue with your Online Items has brought you to the&nbsp;</SPAN><A href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank">Seller Community</A><SPAN style="background-color:#ffffff;color:#1a1a1a;">.</SPAN></P> <P><SPAN style="background-color:#ffffff;color:#1a1a1a;">&nbsp;</SPAN></P> <P>If you've already followed the instructions for selling items as pre-orders, listed <A href="https://squareup.com/help/ca/en/article/7982-manage-square-online-item-settings-from-your-item-library#:~:text=Advanced%20settings.-,Sell%20Items%20as%20Pre%2DOrders,-Note%3A%20Enable" target="_blank">here</A>,<SPAN style="background-color:#ffffff;color:#2d3338;"> I suggest that you get in touch with our Support Team. This does sound off, but it's difficult to pinpoint what may be happening without looking at your account and settings with you, which we aren't able to do via the Seller Community.</SPAN><BR /><BR /><SPAN style="background-color:#ffffff;color:#2d3338;">If you haven't already, </SPAN><STRONG>please reach out to Support directly</STRONG><SPAN style="background-color:#ffffff;color:#2d3338;"> by logging into your Square account and heading</SPAN><STRONG>&nbsp;</STRONG><A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank"><STRONG>here</STRONG></A><SPAN style="background-color:#ffffff;color:#2d3338;">. I hope this helps!</SPAN></P> <P>&nbsp;</P> Mon, 05 Jun 2023 21:04:24 GMT https://community.squareup.com/t5/Online-Store/Can-you-turn-on-preorder-for-shipping-orders/m-p/663825#M9947 _Violet 2023-06-05T21:04:24Z