Why did my bulk scheduled item visibility fail and my items won't load at all?

MGirlM — Tue, 06 Jun 2023 05:17:49 GMT

I always schedule a large item update for visibility and tonight it failed. I can't get any new items to publish to my online store.

I've tried creating a new category, making sure sync is toggled ON to automatically set to visible. Nothing works.

Re: Why did my bulk scheduled item visibility fail and my items won't load at all?

_Violet — Wed, 07 Jun 2023 16:52:53 GMT

Hi @MGirlM - I'm sorry to hear that this issue with your online store items has brought you to the Seller Community.

I suggest starting out with the troubleshooting steps for Non-visible Items in Square Online listed here. If this doesn't improve things, please reach out to Support directly by logging into your Square account and heading here for further assistance. It's difficult to pinpoint what may be happening without looking at your account and items with you, which we aren't able to do via the Seller Community.

I hope this helps!

thread Re: Why did my bulk scheduled item visibility fail and my items won't load at all? in Online Store

Why did my bulk scheduled item visibility fail and my items won't load at all?

Re: Why did my bulk scheduled item visibility fail and my items won't load at all?