thread Why is my items showing as "not available"? in Online Store

Why is my items showing as "not available"?

moss2 — Wed, 19 Nov 2025 17:15:26 GMT

All of my items show as $0.00 after I changed the stock settings multiple times, changed the location from mobile device to physical, and all of my items are shown as "visible". What do I do next?

Re: Why is my items showing as "not available"?

moss2 — Sun, 23 Jul 2023 20:12:06 GMT

At first when it goes to the items page, it shows not available.

Then when I changed it to the pink frog variation, it said Not Available $NaN. What does that mean?

Re: Why is my items showing as "not available"?

_Violet — Tue, 25 Jul 2023 17:49:22 GMT

Hi @moss2 - I'm sorry to hear that this issue with your Square Online Items has brought you to the Seller Community 😔

I suggest starting out with the troubleshooting steps listed here. If this doesn't improve things, please reach out to Support directly by logging into your Square account and heading here for further assistance.

I hope this helps!