https://community.squareup.com/t5/Online-Store/Why-do-certain-menu-items-not-show-up-my-KDS/m-p/690141#M9105 <P>We use the KDS and certain menu items from our Online Store don't show up on our KDS. Not sure why?</P> Mon, 23 Oct 2023 13:41:03 GMT crispwaffleco 2023-10-23T13:41:03Z https://community.squareup.com/t5/Online-Store/Why-do-certain-menu-items-not-show-up-my-KDS/m-p/690141#M9105 <P>We use the KDS and certain menu items from our Online Store don't show up on our KDS. Not sure why?</P> Mon, 23 Oct 2023 13:41:03 GMT https://community.squareup.com/t5/Online-Store/Why-do-certain-menu-items-not-show-up-my-KDS/m-p/690141#M9105 crispwaffleco 2023-10-23T13:41:03Z https://community.squareup.com/t5/Online-Store/Why-do-certain-menu-items-not-show-up-my-KDS/m-p/690456#M9106 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/634715">@crispwaffleco</a>&nbsp;This is typically due to categorization.&nbsp; Do the items have a category in the point of sale app?&nbsp; There is a flag in the point of sale app to set the categories that are displayed and uncategorized might cover these.</P> Tue, 24 Oct 2023 18:06:28 GMT https://community.squareup.com/t5/Online-Store/Why-do-certain-menu-items-not-show-up-my-KDS/m-p/690456#M9106 Donnie-M 2023-10-24T18:06:28Z https://community.squareup.com/t5/Online-Store/Why-do-certain-menu-items-not-show-up-my-KDS/m-p/690612#M9107 <P>Thank you so much for your reply.&nbsp; That's the mystery.&nbsp; Everything is categorized and that category is included within the set up of the KDS.&nbsp; It's weird because other items in those categories show up on the KDS.&nbsp; Driving me crazy <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 25 Oct 2023 12:50:16 GMT https://community.squareup.com/t5/Online-Store/Why-do-certain-menu-items-not-show-up-my-KDS/m-p/690612#M9107 crispwaffleco 2023-10-25T12:50:16Z