thread Re: Trying to add Google Tracking code and keep getting "The formatting is incorrect" in Online Store

How can I add my Google Tracking code if I am getting an error?

AlphaHD — Sat, 28 Oct 2023 13:54:19 GMT

"The formatting is incorrect. Try clearing the code, then copy and paste again". Appreciate any help on this. Thanks!

Code from Google:

window.dataLayer = window.dataLayer || [];

function gtag(){dataLayer.push(arguments);}

gtag('js', new Date());

gtag('config', 'G-PYBSQ72Y3N');

</script>

The title of this post has been edited from the original: "Trying to add Google Tracking code and keep getting "The formatting is incorrect"

Re: Trying to add Google Tracking code and keep getting "The formatting is incorrect"

TheRealChipA — Fri, 27 Oct 2023 18:00:26 GMT

Hi @AlphaHD. Where in Square Online are you trying to add this code? I ask because since most trackers require the code to be in your site’s header HTML, you’ll need to use to use a specific setting in Square. Go to your dashboard > Online > Settings > Tracking Tools. At that page, you can just enter your tracking ID “G-xxxxxxxx” and Square will handle the rest.

Here’s a link to Square’s Help document on Custom Tracking Code.

Re: Trying to add Google Tracking code and keep getting "The formatting is incorrect"

AlphaHD — Fri, 27 Oct 2023 18:41:22 GMT

Thanks much for your reply. I added the tracking ID earlier as you described. There is an area after that: "Google Verification" where I have the issue. I have rechecked the tracking box and the G code has turned into "google-site-verification=FwcVpfhBwc1L78-hJ-ypvdcqhs_kEVjuhgEUhVs6ig0" so it appears you are correct!