https://community.squareup.com/t5/Online-Store/Customer-does-not-want-to-verify-account-with-text-messaging/m-p/692699#M8939 <P>I have a customer who does not text.&nbsp; Does not send them, does not receive them.&nbsp; But when logging into their account, square reqeusts a phone number, then sends a text (regardless of whether it is a mobile order or a PC order).&nbsp; Is there a way to set another login procedure for her?&nbsp; Send the code to email, for instance?</P> Mon, 06 Nov 2023 04:54:38 GMT beefolks1 2023-11-06T04:54:38Z https://community.squareup.com/t5/Online-Store/Customer-does-not-want-to-verify-account-with-text-messaging/m-p/692699#M8939 <P>I have a customer who does not text.&nbsp; Does not send them, does not receive them.&nbsp; But when logging into their account, square reqeusts a phone number, then sends a text (regardless of whether it is a mobile order or a PC order).&nbsp; Is there a way to set another login procedure for her?&nbsp; Send the code to email, for instance?</P> Mon, 06 Nov 2023 04:54:38 GMT https://community.squareup.com/t5/Online-Store/Customer-does-not-want-to-verify-account-with-text-messaging/m-p/692699#M8939 beefolks1 2023-11-06T04:54:38Z https://community.squareup.com/t5/Online-Store/Customer-does-not-want-to-verify-account-with-text-messaging/m-p/692793#M8940 <P>Hi Beefolks1,</P><P>&nbsp;</P><P>Unfortunately, you are in the realm of Customer Support - an area that's beyond the scope of the Community.&nbsp; The good people here can assist with many issues as there's a wealth of business experience however, there's some issues that cannot be resolved through the Community.&nbsp; Customer Support should be able to turn off the <SPAN><EM>Two</EM>-<EM>factor authentication</EM></SPAN> and/or provide another option.&nbsp; (Perhaps others here have some additional thoughts.)</P> Mon, 06 Nov 2023 18:52:05 GMT https://community.squareup.com/t5/Online-Store/Customer-does-not-want-to-verify-account-with-text-messaging/m-p/692793#M8940 JK_Fiber_Art 2023-11-06T18:52:05Z