thread Re: Square Dashboard hasn't been working since Nov. 2 at least in Online Store

Square Dashboard Issue

odysseyart — Wed, 19 Nov 2025 17:20:11 GMT

My Square Dashboard hasn't been working for at least the last 5 days. The menu bars on the left and at the top are not there and I can't navigate to anything. This is ridiculous!

Re: Square Dashboard hasn't been working since Nov. 2 at least

Donnie-M — Mon, 06 Nov 2023 14:34:43 GMT

@odysseyart Need a little more info to help you: Are you talking about on your computer? Using Windows or iOS? Are you using Chrome?

Have you tried loading the dashboard in an incognito browser? Have you tried edge or firefox?

Re: Square Dashboard hasn't been working since Nov. 2 at least

odysseyart — Mon, 06 Nov 2023 14:40:24 GMT

Thanks. I'm using Chrome on my desktop. The navigation menus were visible in the incognito window. I had tried clearing my cache before and it didn't work. Do I have to clear my cookies too?

Re: Square Dashboard hasn't been working since Nov. 2 at least

Donnie-M — Mon, 06 Nov 2023 14:46:04 GMT

@odysseyart You might have to do that and also check chrome for updates and maybe close it out...chrome is bad about memory management sometime.

Re: Square Dashboard hasn't been working since Nov. 2 at least

odysseyart — Mon, 06 Nov 2023 14:53:42 GMT

Clearing the cookies seemed to do the trick. Thank you. I was hoping to avoid that because it's such a pain to re-sign in to everything with 2-step verification