thread Re: Items updated in Square inventory as unavailable, but they are still showing on website in Online Store

Items updated in Square inventory as unavailable, but they are still showing on website

SheilaL — Wed, 08 Nov 2023 21:45:12 GMT

I updated some items in my Square inventory yesterday, but they are still showing in my website available for purchase. How can I fix that?

Re: Items updated in Square inventory as unavailable, but they are still showing on website

livelycafe — Thu, 09 Nov 2023 14:49:52 GMT

We've been having the exact same problem for 3 days now and are losing business because of it. I cannot get through to Customer Support either.

Re: Items updated in Square inventory as unavailable, but they are still showing on website

MayaP — Fri, 10 Nov 2023 22:02:11 GMT

Hello @SheilaL I am sorry the items keep showing up, that is frustrating. Is this still happening?

Re: Items updated in Square inventory as unavailable, but they are still showing on website

MayaP — Fri, 10 Nov 2023 22:13:12 GMT

Hello @livelycafe I hate to hear you are having a similar issue as well. In order to truly get this resolved quickly it is best you speak directly with Square Online Support. You can reach the team at

1-855-700-6000 squ.re/contactsqsupport.

What happens when you try and contact support?

Re: Items updated in Square inventory as unavailable, but they are still showing on website

SheilaL — Sat, 11 Nov 2023 02:33:48 GMT

Yes.

Re: Items updated in Square inventory as unavailable, but they are still showing on website

MayaP — Sat, 11 Nov 2023 14:15:25 GMT

Hello @SheilaL I am sorry this has not been resolved yet. Please contact our support team so we can look into this further,

squ.re/contactsqsupport .