thread Re: My square payment link is not chargning shipping in Online Store

My square payment link is not chargning shipping

TheBoogyWoogy — Tue, 19 Dec 2023 22:43:53 GMT

I have a free square website set up with one product and a flat shipping charge for all orders on it: https://theboogyboogy.square.site/

I also set up a square payment link that I can text to people. The website charges for shipping but the payment link does not. How can I fix this?

Re: My square payment link is not chargning shipping

BernadetteA — Wed, 20 Dec 2023 21:17:40 GMT

Hey there, @TheBoogyWoogy 👋

I'm glad to hear the shipping is working for your website, but sorry to hear you are having trouble with the Square Online Checkout Link.

Can you post the checkout link here, so we can take a look?

Re: My square payment link is not chargning shipping

TheBoogyWoogy — Wed, 20 Dec 2023 21:20:46 GMT

Thanks so much! Here is the checkout link: https://square.link/u/AiBHRSpV

Re: My square payment link is not chargning shipping

Arie — Thu, 21 Dec 2023 05:38:34 GMT

Can you let me know if you've enabled shipping when you locate this item in your library? You can check by locating the item in this list and scrolling down to "Fulfilment methods". I'll keep an eye out for your reply @TheBoogyWoogy 🙂

Re: My square payment link is not chargning shipping

TheBoogyWoogy — Thu, 21 Dec 2023 14:52:23 GMT

Thanks so much for helping me. Yes, shipping is enabled.

Re: My square payment link is not chargning shipping

MayaP — Fri, 22 Dec 2023 00:03:21 GMT

Hello @TheBoogyWoogy, I am sorry you are having issues with your payment link. In order to investigate this further I would contact Square Online support at 1-855-700-6000 or squ.re/contactsqsupport.

They will be able to take a deeper dive into your settings. For account security we cannot discuss those details here in community. If you need anything else let us know.

Re: My square payment link is not chargning shipping

CutomTeez — Thu, 25 Jul 2024 20:23:10 GMT

UGHH! I am having the same issue! Did you get a fix @TheBoogyWoogy ?

Re: My square payment link is not chargning shipping

TheBoogyWoogy — Thu, 25 Jul 2024 22:07:38 GMT

Unfortunately not. I gave up