thread Re: Set up Domain free in Online Store

Free Domain

pinkcricket — Wed, 20 Dec 2023 19:03:21 GMT

If you get a free domain name does it have to have the .weebly.com in it?

Set up Domain free

pinkcricket — Wed, 20 Dec 2023 18:11:49 GMT

I am trying to set up a free domain and it keeps taking me to Weebly. I do not want to use my Weebly (as I don't recall my domain name and it was years ago so I want something new). What do I do??? I have read your articles and I am lost. Thanks.

Re: Free Domain

TheRealChipA — Wed, 20 Dec 2023 22:33:07 GMT

Hi @pinkcricket. Yes, it does. The same goes for Square online websites which end in .square.site

This is because Square/Weebly can only give you a free site URL that is a subdomain of a URL they own. Anything else is considered by ICANN (the folks who control URLs) to be a custom URL/domain name, something you have to purchase and register.

Those are the internet rules for companies like Square to offer “free” domains.

Re: Set up Domain free

TheRealChipA — Wed, 20 Dec 2023 23:34:09 GMT

*** Removed my TheRealChipA *** I misread this post and gave a very incorrect response here. Sorry about that.

Re: Free Domain

pinkcricket — Wed, 20 Dec 2023 23:21:32 GMT

Thanks. Now how do I get my domain to end in square.com not weebly? I was redirected to Weebly from Square. I could not figure out how to get out of it. But I am designing it and it says in the url weebly.com. Please help.

name is pinkcriketshop.weebly.com prefer it to say pinkcricketshop.square.com for my customers.

Re: Set up Domain free

pinkcricket — Wed, 20 Dec 2023 23:23:01 GMT

these were 2 different questions. thanks.

Re: Set up Domain free

TheRealChipA — Wed, 20 Dec 2023 23:36:07 GMT

@pinkcricket First, apologies for misreading/misunderstanding your first questions. This issue is not something that we can handle on our own, it doesn’t look like. I see no way on our dashboards to do this. It looks like you will have to call Square Support and see what they can do on their end, if it is even possible, which I admit I do not know.

Good luck,

Re: Set up Domain free

pinkcricket — Wed, 20 Dec 2023 23:44:09 GMT

Yes they are both related to Weebly. I thought this was Square support. I can try that next. thanks.

Re: Free Domain

MayaP — Thu, 21 Dec 2023 00:02:57 GMT

Hello @pinkcricket, I am sorry for any confusion. If you want a custom domain you have to upgrade to Professional or higher in order to link the domain. If you have any questions please contact our Online Support Team at 1-855-700-6000 squ.re/contactsqsupport.

They can answer any questions you have about connecting your domain. If you need anything else let us know. Thank you!

Re: Set up Domain free

pinkcricket — Thu, 21 Dec 2023 15:51:05 GMT

Hi, I tried calling the square # and it took me to a text message! I want to speak with someone live and stop all this texting. Is that not possible? i am about to turn off this square and open something else as I find this platform to be not user friendly and a mess.