Products aren't showing up

selfawakening — Mon, 25 Dec 2023 01:53:42 GMT

Can anyone help me find out why I can't see products, or do I need to upgrade? Being I am on the free website I wanted to try it out before upgrading.

Thank you in advance.

Re: Products aren't showing up

JK_Fiber_Art — Mon, 25 Dec 2023 14:02:23 GMT

Hello Selfawakening,

No need to upgrade unless there's additional features you need. As the Community is not the same as Tech Support meaning no one here can look at your Online settings there's a few things I can think of. Assuming you setup your online items and uploaded your photos make sure that they are marked "Visible" -

Go to your Account "Dashboard"

Select "Online"

Select "Items"

Select "Site Items"

Check one your items by selecting it

Check the Settings under "Visibility"

The other thought - whenever you make any changes to your online site - make sure to "republish" it.

Sometimes strange things happen - another trick is to un-publish and then republish your site. Also after making changes to your site, it's often a good idea to clear your web browser's cache, history, temp files, cookies, etc. Do so gives you a fresh look at your site as sometimes previous browser data can have unexpected results.

If nothing changes then your next step would be to contact Tech Support as they can take a look at things for you.

thread Products aren't showing up in Online Store

Products aren't showing up

Re: Products aren't showing up