thread Re: How do I remove the 'How to get it section' in the customer's cart in Online Store

How do I remove the 'How to get it section' in the customer's cart

Basuku — Sat, 30 Dec 2023 07:44:41 GMT

I am running my first sale where I am offering two pick-up locations with one location offering a morning and one location offering an afternoon pickup. But when I was testing the purchasing, this message popped up under the 'How to get it' area on the customer's cart:

'Please note, your order will be ready on our next business day: Sunday: 1:30 PM - 3:30 PM.'

Any idea how to remove this? This is confusing because it does not address the morning pick-up.

Thank you in advance for any potential help!

Re: How do I remove the 'How to get it section' in the customer's cart

BernadetteA — Sat, 30 Dec 2023 21:02:42 GMT

Thanks for posting, @Basuku 👋

Can you please post a link to your website so we can get a better understanding of what the customer experience is?

Thanks in advance!

Re: How do I remove the 'How to get it section' in the customer's cart

JK_Fiber_Art — Sat, 30 Dec 2023 21:10:17 GMT

Hi Basuku,

There are some things you can change and other things you cannot - assuming the system does not have the features you have in mind - your best option is to contact Square's Tech Support direct for assistance. Please understand that the Community is not Tech Support and there are some features or functions many of us don't know exist however, we are always learning - maybe it would be best to contact the people who may be able to help.