thread Re: Remove Required Phone Number at Checkout in Online Store

Remove Required Phone Number at Checkout

Zz7749 — Tue, 09 Jan 2024 19:01:03 GMT

Square Online requires customers to enter their phone numbers at checkout. How do I remove this requirement? All I need is their address and email. I have looked through all my settings under "Communications," and cannot see that I have anything set to require the phone number. Where else would I change this?

Re: Remove Required Phone Number at Checkout

_Violet — Wed, 10 Jan 2024 14:37:22 GMT

Hi @Zz7749 - Thanks for reaching out to us here on the Square Seller Community👋

Unfortunately, the information collected about the customer for online orders at checkout cannot be edited. The phone number field cannot be disabled.

I hope this information is helpful but please do let me know if you have any additional questions.