https://community.squareup.com/t5/Online-Store/Categories-Not-Working/m-p/703602#M8123 <P>I have made some categories for my online store but they do not show up in my editor. &nbsp;When I try to add categories, I get this message:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4233.png" style="width: 1284px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/41473i80209B3784900050/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_4233.png" alt="IMG_4233.png" /></span></P><P> I hit refresh but nothing happens. &nbsp;Any ideas?</P> Sun, 14 Jan 2024 16:19:41 GMT Seanmurphyphoto 2024-01-14T16:19:41Z https://community.squareup.com/t5/Online-Store/Categories-Not-Working/m-p/703602#M8123 <P>I have made some categories for my online store but they do not show up in my editor. &nbsp;When I try to add categories, I get this message:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4233.png" style="width: 1284px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/41473i80209B3784900050/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_4233.png" alt="IMG_4233.png" /></span></P><P> I hit refresh but nothing happens. &nbsp;Any ideas?</P> Sun, 14 Jan 2024 16:19:41 GMT https://community.squareup.com/t5/Online-Store/Categories-Not-Working/m-p/703602#M8123 Seanmurphyphoto 2024-01-14T16:19:41Z https://community.squareup.com/t5/Online-Store/Categories-Not-Working/m-p/703646#M8124 <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #000000; background-color: #ffffff;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/647646">@Seanmurphyphoto</a> - I'm sorry to hear that this issue with your online categories has brought you to the&nbsp;</SPAN><A href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank" rel="noopener">Seller Community</A><SPAN style="color: #000000; background-color: #ffffff;">!&nbsp;</SPAN><SPAN style="color: #1a1a1a; background-color: #ffffff;"><span class="lia-unicode-emoji" title=":sad_but_relieved_face:">😥</span></SPAN></P> <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #2d3338; background-color: #ffffff;">&nbsp;</SPAN></P> <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #2d3338; background-color: #ffffff;">This does sound off, but it's difficult to pinpoint what may be happening without looking at your account and settings with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with our Support Team. If you haven't already, </SPAN><STRONG style="color: #2d3338; background-color: #ffffff;">please reach out to Support directly</STRONG><SPAN style="color: #2d3338; background-color: #ffffff;"> by logging into your Square account and heading</SPAN><STRONG style="color: #2d3338; background-color: #ffffff;">&nbsp;</STRONG><STRONG><A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank" rel="noopener">here</A></STRONG><SPAN style="color: #2d3338; background-color: #ffffff;">.</SPAN></P> Sun, 14 Jan 2024 22:21:37 GMT https://community.squareup.com/t5/Online-Store/Categories-Not-Working/m-p/703646#M8124 _Violet 2024-01-14T22:21:37Z