thread Re: Online Order Missing 1/16 in Online Store

Online Order Missing 1/16

MAXSDELI — Tue, 16 Jan 2024 20:57:28 GMT

Customer received an online order confirmation however, we never received the order. We fulfilled the order however, I’m certain we didn’t receive payment

@AdamB

Re: Online Order Missing 1/16

Stacelyn24 — Tue, 16 Jan 2024 21:16:45 GMT

That's frustrating because you really can't not fullfill the order when they have the information right there. Did the payment every show up in your 'transactions"? Please contact Square Support so that they can check your account and see if there happens to be a glitch that needs to be worked out. There number is 1-855-700-6000. I hope that this helps 🙂

Re: Online Order Missing 1/16

MAXSDELI — Wed, 17 Jan 2024 03:56:56 GMT

Thank you Stacelyn