thread Re: Can 1 printer print online order tickets for multiple locations? in Online Store

Can 1 printer print online order tickets for multiple locations?

Scottie83 — Fri, 26 Jan 2024 15:55:14 GMT

I have a cafe with 2 pickup locations within the same building.

1 Square register and 1 printer assigned to it. Is it possible to have the customer select from 2 pickup locations during checkout and the printer be able to print the incoming order for both of those locations?

Re: Can 1 printer print online order tickets for multiple locations?

BernadetteA — Fri, 26 Jan 2024 18:27:15 GMT

Hi @Scottie83 👋

Yes, you can definitely do this!

By default, printer profiles are available across all locations. You can also choose to have them show only at specific locations.

Here is a guide that will go into more detail. 😊

Hope this helps you out!

Re: Can 1 printer print online order tickets for multiple locations?

Scottie83 — Fri, 26 Jan 2024 18:56:42 GMT

I do not see where the printer profile setup can allow me to add multiple locations. The printer will still only see and print from the location of the physical square terminal it is connected to.

To put it another way - on my 1 square terminal if I click orders I only see the orders of the location it is signed into, I want to see orders from all locations on the account.

Re: Can 1 printer print online order tickets for multiple locations?

JJ_ — Sat, 27 Jan 2024 17:24:05 GMT

Yes, as long as both locations are set up within the same Square Online website, Orders from your Square Online site will appear there. If you can share your website I can also take a closer look at your fulfillment configuration.