thread Re: Sold out event disappeared in Online Store

Sold out event disappeared

mymidwestabode — Mon, 29 Jan 2024 01:50:19 GMT

Hello! I have an event that had limited seats available. It’s 3 weeks away and sold out in just days. I’d like for the event to still show on my site as sold out so if folks try to register they see it’s full vs no link available leading to confusion. I didn’t realize it disappeared until I was looking at the site and it was just gone. Any tips?

Re: Sold out event disappeared

Summer2024 — Mon, 29 Jan 2024 14:24:23 GMT

Hi there, @mymidwestabode! 👋

In order to show sold out items/events on your website follow these steps:

1.) Go to your Online Dashboard

2.) Click on "Items"

3.) Go down and click on "Item Preferences"

4.) Scroll down to "Stock Settings" - here is where you will toggle on "Display out of stock items on site"

Go ahead and try these steps. I hope this helps! 😊 Feel free to reach out if you need any more assistance!

Re: Sold out event disappeared

mymidwestabode — Mon, 29 Jan 2024 16:57:44 GMT

Thank you! I was searching forEVER. 😊