thread Re: Printful Items showing unavailable in Online Store

Printful Items showing unavailable

domainbuddy — Wed, 13 Mar 2024 06:24:24 GMT

Hello,

I tried to integrate Printful with Square and all items are in sync. However the items are showing unavailable when trying to add to cart. Here is sample link
https://domainershopping.square.site/product/organic-dad-hat-domainer/35?

Asked Printful support and they verified all looks good at their end. Thanks!

Re: Printful Items showing unavailable

Breffni — Wed, 13 Mar 2024 11:03:26 GMT

Hey @domainbuddy 🙂 welcome to the Seller Community.

I'd be happy to help. It's hard to know without looking at your Square Online settings, however, usually items appear as unavailable when you haven't fully set up your fulfillment settings.

You'll need to enable either Pickup, Delivery or Shipping.

Let me know if you can check those settings!

Re: Printful Items showing unavailable

domainbuddy — Wed, 13 Mar 2024 11:47:51 GMT

@Breffni Thanks for the swift response. I checked all items and the status showed as VISIBLE and also enabled the Shipping.

Re: Printful Items showing unavailable

Lou8 — Wed, 13 Mar 2024 17:06:46 GMT

Jumping in the thread @domainbuddy.

Once you enable Shipping on your items, you'll then need to set up the fulfillment settings and create shipping profiles. If you haven't set these yet, your items will be marked as unavailable on your website.

To set up delivery in Square Online:

From your Square Online Overview page, go to Fulfilment > Delivery.
Under ‘Delivery profiles’, select Add delivery profile.
Enter a name for the profile and choose a profile type.
Select +Add countries and tick any countries you’ll deliver to. Select Done.
Select Add rate to choose a rate option from the drop-down menu. Complete all other details and select Done.
Review your profile and select Save when finished.

You can also find more information about setting up fullfilment on our Support Centre.

Feel free to reach back out if you have any other questions or issues 🙂.

Re: Printful Items showing unavailable

domainbuddy — Sun, 17 Mar 2024 17:31:03 GMT

Thanks for your suggestion. I will try this and let you know in case of any issues.

Re: Printful Items showing unavailable

domainbuddy — Thu, 21 Mar 2024 16:46:36 GMT

Thanks again, It worked fine now.