Does Square have the ability to require a 30 day notice on subscription cancellations?

PSGC — Sun, 17 Mar 2024 05:20:53 GMT

My members sign an agreement that requires 30 days notice to cancel their subscription. But, Square lets them unsubscribe anytime they want. I checked Subscriptions and Plans and didn't see anything, is anyone aware of a setting that can help here?

Example:

Subscriber A's subscription is set to renew on March 20th. Subscriber A goes to Square and cancels their subscription on March 19th. I would like their subscription to renew on March 20th and cancel at the end of that next month rather than cancel immediately.

Re: Does Square have the ability to require a 30 day notice on subscription cancellations?

RobynR — Sun, 17 Mar 2024 21:30:42 GMT

Hey @PSGC, Square doesn't have the ability to require a 30-day cancellation notice on Square Subscriptions at this time.

Customers can manage their subscriptions, including pausing, resuming, or canceling a subscription, by clicking the Manage Subscription link included in all subscription notification emails.

Feel free to also share your suggestions in our Ideate Room here.

thread Re: Does Square have the ability to require a 30 day notice on subscription cancellations? in Online Store

Does Square have the ability to require a 30 day notice on subscription cancellations?

Re: Does Square have the ability to require a 30 day notice on subscription cancellations?