thread Re: Some Categories not showing in drop down menu but are active in Online Store

Some Categories not showing in drop down menu but are active

fifthward1337 — Sat, 23 Mar 2024 13:31:56 GMT

I have 8 categories, and suddenly only 5 are showing on the drop down menu. I double checked and the categories and items in them are active. And all the categories show up in the scroll feed lower down on the page . https://www.fifthwardcollectibles.com/

Any help would be greatly appreciated.

Andrea

Re: Some Categories not showing in drop down menu but are active

TheRealChipA — Sat, 23 Mar 2024 16:43:22 GMT

Hey @fifthward1337. First, thanks for the URL link. I was confused about your issue until you gave that. It seems that you are using the wrong type of sub-menu navigation setting in your website menu bar. If you go back into the site editor, click anywhere on the header, you’ll be prompted for the type of sub-navigation menus you want — the Dropdown for sub menus of 5 items or less, or the mega for sub menus containing more than 5 subitems. Just change your type to mega, save and republish and you should be good to go.

Re: Some Categories not showing in drop down menu but are active

fifthward1337 — Mon, 25 Mar 2024 01:43:30 GMT

It's still not populated with all my categories even after I switched it to the Mega Menu. I should have

Antiques & oddities

Antique China and kitchenware

Home Decor and Furniture

etc which can be seen

https://www.fifthwardcollectibles.com/shop/antique-china-kitchenware/8?page=1&limit=30&sort_by=category_order&sort_order=ascon the side navigation of other categories

I did not have this issue until I logged on this week so I'm unsure why they aren't showing.

Re: Some Categories not showing in drop down menu but are active

TheRealChipA — Mon, 25 Mar 2024 13:34:28 GMT

@fifthward1337. Thanks for trying my suggestion and for reporting back. I understand about the timing issue you mentioned, and I believe the issue is that something fundamental changed in how we set the category menu up, now. One more suggestion, and if that doesn’t work, please let me know and I’ll tag a few community moderators to take this to the next level.

Most likely, and understand that I’m guessing right now, even though you change to mega menu format the categories in the link list still only show the five you are seeing. It looks like you need to click the edit links button below mega menu and then manually add the rest of your categories to that menu. Then save/republish and I believe you’ll be good to go.

Re: Some Categories not showing in drop down menu but are active

fifthward1337 — Mon, 25 Mar 2024 14:31:30 GMT

Ok, I think I figured it out, I had to add subcategories to the main categories instead of all the categories being displayed as mains. Thank you!

Re: Some Categories not showing in drop down menu but are active

Lisa3002 — Tue, 05 Nov 2024 04:14:03 GMT

If you don't mind my asking, how did you do this? I'm having the same problem with not all the categories showing on the main navigation, even though they are selected automatically.

Re: Some Categories not showing in drop down menu but are active

Caryonyx — Thu, 13 Feb 2025 14:15:51 GMT

I think we have to upgrade. I'm using "free" version, and I can only see five : (