thread Re: Online Orders & FreshKDS (Bug?) in Online Store

Online Orders & FreshKDS (Bug?)

TheRealChipA — Fri, 05 Apr 2024 17:07:23 GMT

So, in the past few weeks I’ve noticed something weird going on. Whenever I get an online order, it is sent to my FreshKDS tablets twice, not once. And, even weirder, sometimes the second one shows up hours or even a day later. Before anyone goes there — I have also sent a notification to FreshKDS asking them to look into it, as well. As for which orders, all online orders in my history have done this, so take your pick!

Thankfully, my online store is not heavily trafficked since it is there purely for convenience when someone is in a hurry and just wants to stop by an d pickup their treats. But it seems like something that either Square or FreshKDS should fix, so I’m letting you both know.

@_Violet

Re: Online Orders & FreshKDS (Bug?)

Ellie_ — Fri, 05 Apr 2024 18:08:00 GMT

Hey there, @TheRealChipA,

Thank you for bringing this to our attention. Violet is out of office today, but I am happy to take a look into this and escalate on our end. I will reach out as soon as I have more information for you.

Re: Online Orders & FreshKDS (Bug?)

TheRealChipA — Fri, 05 Apr 2024 18:21:04 GMT

Thanks @Ellie_. Since I never know who is in the office on any given day, I usually just randomly tag a few of you folks knowing that someone will see it soon enough

thread Re: Online Orders &amp; FreshKDS (Bug?) in Online Store

Online Orders & FreshKDS (Bug?)

Re: Online Orders & FreshKDS (Bug?)

Re: Online Orders & FreshKDS (Bug?)

thread Re: Online Orders & FreshKDS (Bug?) in Online Store