thread Re: Can't build my store in Online Store

Can't build my store

pinklily — Mon, 10 Jun 2024 18:43:07 GMT

Hello,

This is my first time asking a question on this forum so I apologize if I did not put it in the correct area. I am trying to build my online store but when I go to get started I just get a spinning wheel and it says just a second while we build your store. Nothing ever happens though. It just spins. I have used Google Chrome, Firefox, and Microsoft Edge. Those are the three browsers I currently have. Am I doing something wrong? Has anyone else had this issue and know how to resolve it?

Thanks in advance for any input!!

Re: Can't build my store

JK_Fiber_Art — Mon, 10 Jun 2024 21:24:52 GMT

Square has a System Status Website and there was an issue reported that affected websites. See this. Note, this is a good source to checkout when ever you experience strange issues. We keep this one bookmarked.

Re: Can't build my store

Breffni — Wed, 12 Jun 2024 08:08:30 GMT

Hi @JK_Fiber_Art , thanks so much for sharing the information on this disruption to our services.

This would indeed have impacted @pinklily from creating an online store.

@pinklily - this issue is now resolved. Have you been able to create your account?

We're here to help with anything that you need!