Why are my subscriptions not showing on my website?

SassyAlpaca — Wed, 13 Aug 2025 20:36:35 GMT

I have created my items and subscriptions in the item dashboard. The items have their subscription options checked and everything looks like it is ready to go. Unfortunately, when I visit the item on my website there is no evidence of a subscription option. The item can be purchased for shipping, delivery, and pickup, but no subscription options show up. Am I missing a setting?

Re: Why are my subscriptions not showing on my website?

MayaP — Thu, 14 Aug 2025 21:15:42 GMT

Hi @SassyAlpaca – I see this is your first post, so thanks for reaching out! It’s always great to see a new face.

To better assist, can you walk me through exactly how you set up the items with subscriptions? Are you going to Dashboard > Item Library > Create Item and then selecting subscriptions — is that correct? Can you also share your website and let me know which subscriptions aren’t showing with the items on your site?

Please tag me so I don’t miss your reply. Thank you!

thread Why are my subscriptions not showing on my website? in Online Store

Why are my subscriptions not showing on my website?

Re: Why are my subscriptions not showing on my website?