thread Re: duplicate donation amounts in Online Store

duplicate donation amounts

ArtWorks1 — Thu, 14 Aug 2025 22:30:14 GMT

I have a "Section" set up with donation amount check boxes, including one for a custom amount (25, 50, 100, 250, 500, and custom). Each amount/check box is appearing 2 times and the custom amount is appearing 3 times in the same section. I tried eliminating them all and then putting them back in -- no change. It looks bad, off. I would like to fix it -- especially because it might be charging twice in the background... cannot validate that, just a possibility that could be off-putting for potential donations. << artworksonmain.org >> Mac OS 15.5

Re: duplicate donation amounts

TheRealChipA — Fri, 15 Aug 2025 11:50:49 GMT

Hey there @ArtWorks1.. So, I went to your website. Besides the multiples of each, I noticed that the first of the doubles says it is "out of stock" and can't be added to the cart. The second one adds to the cart just fine. So, you don't have to worry about duplicate charging. Now...

Since one works and other doesn't work, that makes me think you might have duplicate items and/or variations. Something seems to have gotten messed up in your item catalog. Since this is only one item, have you tried COMPLETELY deleting and recreating the donation item in your catalog. I know you said "I tried eliminating them all and then putting them back in," but I'm assuming (since I don't know how you set up your items since you didn't say) that you deleted variations/donation levels, not donation ITEMS.

I'd delete the section entirely, delete/recreate items, then add the donation section again. Let me know if that works or not.

Re: duplicate donation amounts

ArtWorks1 — Thu, 04 Sep 2025 19:18:21 GMT

Thank you ChipA! I did notice some other oddities in items, so I will retrace/rework as you advise!