thread Re: Do contact form submissions have dates/times on them? in Online Store

Do contact form submissions have dates/times on them?

SBSNS — Tue, 09 Jul 2024 02:14:05 GMT

When someone fills out and submits a form on your website like the "request an 'appointment" or "contact us" form section you can add to a website, when you receive that forms info is it time stamped when it was submitted by a client?

Re: Do contact form submissions have dates/times on them?

BernadetteA — Wed, 10 Jul 2024 02:53:29 GMT

Hi @SBSNS

Square Online form submissions will show the date but not the time when the visitor submitted. You may consider a third party contact form option like Jotform if the original editor form will not work for you.

Re: Do contact form submissions have dates/times on them?

SBSNS — Wed, 10 Jul 2024 17:08:53 GMT

Thank you for replying, I was just thinking don't the form submissions send an email notification to a linked email address that would have a time on it or does it not happen?

Re: Do contact form submissions have dates/times on them?

BernadetteA — Thu, 11 Jul 2024 03:15:45 GMT

Yes, they do! Good call. 😊 Please keep in mind that on occasion, the emails may be queued causing them to go through longer than the usual "instant" timeframe. It doesn't happen very frequently, so I don't see it being an issue, but wanted to give you the heads-up!