https://community.squareup.com/t5/Online-Store/All-Discount-Codes-Gone/m-p/744451#M5591 <P style="margin: 0;">Thanks for reaching out, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/682531">@PawsitiveStretc</a>! I’m really sorry to hear about this and would be happy to look into it further with you.<BR /><BR /></P> <P style="margin: 0;">To confirm, were your discount codes initially created in the&nbsp;<STRONG>Square Online</STRONG>&nbsp;section of your Dashboard?<BR /><BR /></P> <P style="margin: 0;">The Square Online coupons feature is <A href="https://squareup.com/help/us/en/article/6880-create-a-coupon-in-square-online-store" target="_blank" rel="noopener">migrating to&nbsp;<STRONG>Square Marketing</STRONG></A>. From your Square Dashboard, if you navigate to <STRONG>Marketing &amp; Loyalty</STRONG> &gt; <STRONG>Marketing</STRONG> &gt; <STRONG>Coupons</STRONG>, do you see your discount codes in this section?<BR /><BR /></P> <P style="margin: 0;">I’ll keep an eye out for your reply. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P dir="auto" style="margin: 0;"><!-- notionvc: 5e8c8bf5-d0ec-4966-b1e2-0d50b8661ce7 --></P> Wed, 07 Aug 2024 04:18:35 GMT Katie_SQ 2024-08-07T04:18:35Z https://community.squareup.com/t5/Online-Store/All-Discount-Codes-Gone/m-p/743883#M5590 <P>Upon login into my site today, all my previous discounts are gone. Support chat tells me that I must have deleted them, which is asinine. I will have to try and piece together all discounts that I may have sent out in the past deal with all the complaints from codes that no longer work.</P><P>&nbsp;</P><P>Is this really happening?</P> Sat, 03 Aug 2024 19:25:54 GMT https://community.squareup.com/t5/Online-Store/All-Discount-Codes-Gone/m-p/743883#M5590 PawsitiveStretc 2024-08-03T19:25:54Z https://community.squareup.com/t5/Online-Store/All-Discount-Codes-Gone/m-p/744451#M5591 <P style="margin: 0;">Thanks for reaching out, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/682531">@PawsitiveStretc</a>! I’m really sorry to hear about this and would be happy to look into it further with you.<BR /><BR /></P> <P style="margin: 0;">To confirm, were your discount codes initially created in the&nbsp;<STRONG>Square Online</STRONG>&nbsp;section of your Dashboard?<BR /><BR /></P> <P style="margin: 0;">The Square Online coupons feature is <A href="https://squareup.com/help/us/en/article/6880-create-a-coupon-in-square-online-store" target="_blank" rel="noopener">migrating to&nbsp;<STRONG>Square Marketing</STRONG></A>. From your Square Dashboard, if you navigate to <STRONG>Marketing &amp; Loyalty</STRONG> &gt; <STRONG>Marketing</STRONG> &gt; <STRONG>Coupons</STRONG>, do you see your discount codes in this section?<BR /><BR /></P> <P style="margin: 0;">I’ll keep an eye out for your reply. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P dir="auto" style="margin: 0;"><!-- notionvc: 5e8c8bf5-d0ec-4966-b1e2-0d50b8661ce7 --></P> Wed, 07 Aug 2024 04:18:35 GMT https://community.squareup.com/t5/Online-Store/All-Discount-Codes-Gone/m-p/744451#M5591 Katie_SQ 2024-08-07T04:18:35Z