thread Digital Downloads in Online Store

Digital Downloads

mintandcoco — Wed, 21 Aug 2024 21:23:55 GMT

Hi,

I’ve opened a ticket on this but maybe you can help me! Square replied saying that we have the option to add digital items for download in our stores but when I select digital item, I don’t see where you can add any pdfs or files?

Re: Digital Downloads

JK_Fiber_Art — Wed, 21 Aug 2024 21:53:41 GMT

Unfortunately, Square currently does not have a built in feature to manage the digital download after the purchase. Yes, you can create a digital download item and even not require a physical shipping address however, after the transaction you have to follow-up with an email that has the digital item attachment or provide a cloud link to the digital item (Dropbox, Google or Microsoft Business). Your other option is to use a 3rd party app/service like this one that works with Square.

Best Payment Solutions for Selling Digital Books?

shahraz_ali — Mon, 24 Feb 2025 01:09:03 GMT

Hey everyone,

I run a small website where I sell digital novels in Urdunovelbook.com . Right now, I’m struggling with finding the best way to accept payments from international customers. I’ve looked into PayPal and Stripe, but I want something that integrates smoothly and doesn’t have high transaction fees.

Does anyone here use Square for digital product sales? If so, how does it handle file deliveries after a customer pays?

Would love to hear your experiences!

Thanks in advance

Re: Best Payment Solutions for Selling Digital Books?

_Violet — Fri, 21 Mar 2025 19:22:42 GMT

Hi @shahraz_ali - Thanks for reaching out to us here on the Square Community👋

I went ahead and merged your post to an existing thread where other Square Sellers have discussed Digital Items as well. We merge duplicate conversations together to keep like comments in one place, and to make it easier for others to find the thread in the future.

Please see the reply from one of our Square Champions, @JK_Fiber_Art, which has been marked as the Best Answer to this question ✅

I hope this information is helpful, but please do let me know if you have any additional questions!

Re: Digital Downloads

Susan18 — Mon, 08 Sep 2025 15:30:12 GMT

I'd have to pay $39 per month on top of the square site. Wouldn't it just be better to switch to an app that actually fulfills it's promise? The digital says "provide download" there is an Other option for stuff that you will have to follow-up on. When is Square actually going to fulfill the promise of letting us provide digital downloads that are effortless like we were led to believe when we signed on. Moving my site is taking time and effort but I feel in the end if square isn't going to live up to its promise I might as well.

Re: Digital Downloads

Susan18 — Mon, 08 Sep 2025 15:32:09 GMT

Can you tell me more about how to integrate it with square $9/month is a big drop from 39.
this one I might be willing to try