thread Re: How to remove "Your order will be ready by" Pickup notification in Checkout? in Online Store

How to remove "Your order will be ready by" Pickup notification in Checkout?

Cmtoenjes — Mon, 25 Aug 2025 21:49:21 GMT

The title of this thread has been edited by a Square Moderator from the original: "Remove this cart message: Please note, your order will be ready on: Monday at 9:00 AM."

I cannot figure out how to remove this message from my Cart

Please note, your order will be ready on: Monday at 9:00 AM.

I have reviewed my fulfillment details, turned off calculate times for pickup. I have searched help and use Chatgpt. I have checked every setting I can think of to remove this message.

I do not want this message to appear in the customer cart.

Re: How to remove "Your order will be ready by" Pickup notification in Checkout?

_Violet — Mon, 25 Aug 2025 22:11:54 GMT

Hello @Cmtoenjes and welcome to the Square Community! My name is Violet and I'm one of the Moderators here. Nice to meet you 😊

As for your question about the pickup order notification, I took a look in the fulfillment settings, and didn't find a way to disable this. I'm checking in with our Square Online Store Support Team to confirm.

I'll reach back out to you here once I have confirmation! I appreciate your patience in the meantime.

Re: How to remove "Your order will be ready by" Pickup notification in Checkout?

Cmtoenjes — Tue, 02 Sep 2025 13:55:02 GMT

Thank you - I realize that the syncing takes time. I was too impatient

Re: How to remove "Your order will be ready by" Pickup notification in Checkout?

spellbound105 — Fri, 07 Nov 2025 14:56:46 GMT

Any update on this? This message appears on Event item types as well, which makes no sense.

Re: How to remove "Your order will be ready by" Pickup notification in Checkout?

Bydesignspenc — Tue, 27 Jan 2026 06:20:34 GMT

Did you get an answer? I HATE having this on

Re: How to remove "Your order will be ready by" Pickup notification in Checkout?

_Violet — Fri, 30 Jan 2026 18:01:34 GMT

Hi all, @Cmtoenjes @Bydesignspenc @spellbound105

You can turn off the "Calculate & Assign pickup times automatically" setting, which is the cause of the "Your order will be ready by" message. This is located under Settings > Fulfillment Methods > Online Pickup & Delivery, then click Edit next to your location.

I hope this information is helpful but please do let me know if you have any additional questions.

Re: How to remove "Your order will be ready by" Pickup notification in Checkout?

Bydesignspenc — Fri, 30 Jan 2026 18:53:42 GMT

I turned it off and it still isn’t removing it. I went back to double check and it is not selected.

Re: How to remove "Your order will be ready by" Pickup notification in Checkout?

cvpspc — Tue, 17 Feb 2026 09:41:04 GMT

How long does it take to update? I changed this setting about 10 minutes ago, and still no change to remove this wording. Thanks.

Re: How to remove "Your order will be ready by" Pickup notification in Checkout?

Bydesignspenc — Tue, 17 Feb 2026 14:13:16 GMT

Unfortunately this is one of the many issues I’m running into with Square. Having the website is a bit pricey and there are so many things that are not customizable enough!
anyone have a better option than Square if they don’t fix some of these things?