thread Re: Review Photos in Online Store

Review Photos

Ohiojohn77 — Wed, 28 Aug 2024 18:41:26 GMT

Hi, I’ve read about some issues with the orientation of photos. My question is specifically about customer uploaded review photos. If the customer uploads a photo and it shows up sideways is there any way for me to correct that? I do not feel comfortable, reaching out to a customer and asking them to redo a review. Thank you.

Re: Review Photos

JK_Fiber_Art — Wed, 28 Aug 2024 22:07:24 GMT

Some additional info would be helpful - what is your process for the customers to upload the photos ? Sorry, I'm not aware of any current Square features that can support a customer uploading a file.

Re: Review Photos

Ohiojohn77 — Fri, 30 Aug 2024 01:28:11 GMT

Customers can upload photos to reviews.

Re: Review Photos

frances_a — Fri, 30 Aug 2024 01:33:38 GMT

Hello @Ohiojohn77 👋

While editing a customer review is not possible, when customers leave a product review, you'll be able to review the photos before allowing them on your site.

Thank you!