thread Square Online says I'm 2 steps away from selling. What 2 steps? in Online Store

Square Online says I'm 2 steps away from selling. What 2 steps?

StargazerFarm — Tue, 03 Sep 2024 21:09:21 GMT

Update. I discovered that ONLY by turning on and configuring both Pickup and Delivery, can I sell online. We really can't provide either service so I need to figure out a workaround, but at least I now know what the 2 steps were.

------- Original Post -------

This is probably silly, but I'm baffled. The overview page says "You are 2 steps away from being able to start selling online." But it also says "Accepting Orders" at the top. (I know to shut this off when I don't want the cart to function)

Below, all but 2 items are checked; Delivery and Pickup. I intentionally have them turned off for now. We can't yet provide either service. But even when I turn them on, it still says I have 2 steps left.

The website isn't done yet for public launch, but done enough for internal testing and review by friends.

There doesn't seem to be anything to click on to progress through the needed steps and no specific list other than shown below.

Any ideas? TIA!

Re: Square Online says I'm 2 steps away from selling. What 2 steps?

frances_a — Wed, 04 Sep 2024 02:06:47 GMT

Hello @StargazerFarm 👋

No need to keep Pickup and Delivery enabled if you will not be using those options.

The list is meant to walk you through setting up your website for selling online, but does not necessarily apply to every seller, which is something we are aware of.

I've never seen that exact wording before , but I will escalate to the team so we can hopefully reword the header to something that better reflects the purpose of this list.

But no need to complete it 100%, once your site is published and customers can access the checkout, you're set!

Hope this helps clarify. We appreciate you flagging, because it's confusing.

Thank you!

Re: Square Online says I'm 2 steps away from selling. What 2 steps?

JUYBoutique20 — Thu, 12 Sep 2024 05:15:25 GMT

I've been selling online for over 3 years and under my website set-up from the main page it still says I have 2 of three steps left to finish. I didn't need to import any items but it's still saying for me to finish that step. I think as long as you have the accepting orders tab showing you are ok. Congratulations on the soft open of your website. I wish you much prosperity.