thread How to add customer address on checkout form? in Online Store

How to add customer address on checkout form?

PhilOWantage — Wed, 04 Sep 2024 13:49:27 GMT

My current email response contains the customer's name and email address. This is a membership site and we need the customer's USPS address. How/where can I add this into the checkout?

Re: How to add customer address on checkout form?

HC_Charlie — Thu, 05 Sep 2024 13:48:46 GMT

Hello @PhilOWantage thanks for your question. Try this area in your Square Dashboard:

Online > Shared Settings > Checkout

Scroll down to customer inputs and see if you have the option turned on to collect addresses. Should look something like this...

Also check this area since you're selling memberships. (might be considered a non-physical item):

Re: How to add customer address on checkout form?

PhilOWantage — Thu, 05 Sep 2024 14:08:00 GMT

Thanks. That worked. However, the "Shared Settings" link is only indicated by "Settings".

So, Online -> Settings -> Checkout. Then scroll way down to Customer inputs.

I'm still testing but you got me to where I needed to be.

Thanks again.

Phil

Re: How to add customer address on checkout form?

HC_Charlie — Thu, 05 Sep 2024 23:28:12 GMT

Glad I was able to help @PhilOWantage . I just noticed you recently joined us in the Square Seller Community, so I wanted to officially say "WELCOME"...we're glad you're here. Any other questions about using Square, best practices, tips, or general biz advice or feedback, just make a post here. I think you'll find everyone here is very supportive and willing to help any way we can.