thread Re: I can't edit my old Weebly site. Please help! in Online Store

I can't edit my old Weebly site. Please help!

DogMom1 — Sat, 07 Sep 2024 15:47:25 GMT

I edited my Weebly site a few weeks ago, but now when I log in to Square, it wants me to edit a new site "My Business" that I did not intend to create. I do not see how I can get to my old site to edit it. Also, it would be nice to delete the new site that I did not mean to create.

Amy

Re: I can't edit my old Weebly site. Please help!

DogMom1 — Sat, 07 Sep 2024 16:38:36 GMT

My husband was immediately able to access my old site. In the upper left of the menu, there was a drop-down option next to "My Business" (the site I do not want). That allowed me to switch to the site I actually want to keep and edit. I was not able to delete the unwanted site, but I can live with this situation.

Amy

Re: I can't edit my old Weebly site. Please help!

RobynR — Tue, 10 Sep 2024 21:05:14 GMT

@DogMom1, that's great to hear. Do you still need further assistance with your question?

Re: I can't edit my old Weebly site. Please help!

DogMom1 — Wed, 11 Sep 2024 02:25:49 GMT

I would like to delete the unwanted and unpublished My Business site. When I try to delete it, this message pops up: "We're sorry, but you can't delete this site. For help, contact our Customer Success team."

Re: I can't edit my old Weebly site. Please help!

MayaP — Thu, 12 Sep 2024 22:45:07 GMT

Hi @DogMom1,

Thank you for your patience. For this specific inquiry, you'll need to contact our Square Online Team, as they'll be able to review your account and settings to identify the issue. For your account's security, we’re unable to address such matters within the community. You can reach them at:

squ.re/contactsqsupport.

I appreciate your cooperation, and if you have any other questions, don't hesitate to reach out.

Re: I can't edit my old Weebly site. Please help!

KzooIAC — Mon, 05 Jan 2026 15:57:47 GMT

I am having the same problem but this solution doesn't work for me as my site is not one of the options. I believe our organization switched from Square to Weebly many years back and it is defaulting me to the Square site which we no longer use. Our Weebly site is still active and can be viewed on the web, but I need to edit it!!!! This is very frustrating!