How can I get old items changed to Physical Goods vs. Prepared food and beverage?

hudson2001 — Mon, 09 Sep 2024 17:25:53 GMT

I am not sure when the change happened, because I don't always use the online dashboard (I usually use the app) but recently I noticed that ALL of my items were defaulted to Prepared food & beverage - AND I CANNOT CHANGE THEM! Absolutely NONE of my items are food and beverage.

I did see where to change the default for FUTURE items added (and I did that), but I need ALL of my items changed to Physical Goods. Help!

It seems this should have been an option when you logged in: Change default detail of all items to [choice].

Re: How can I get old items changed to Physical Goods vs. Prepared food and beverage?

TheRealChipA — Mon, 09 Sep 2024 19:31:12 GMT

Hey @hudson2001. I’m glad you found the default for future items. However, at this time there is absolutely no way to change item types without deleting and recreating the items. I know that the capability to change item types is on Square’s radar because I know more than a few people have requested it. But, so far, I’ve not seen anything indicating when — or if — that will be happening.

Hopefully this is just a problem that is not really getting in the way of your business. I AM a F&B operation and more than a few of my items are marked Physical. But, since my store and POS work, I have just convinced myself that I have to ignore my screaming OCD which is telling me everything is not perfect.

thread Re: How can I get old items changed to Physical Goods vs. Prepared food and beverage? in Online Store

How can I get old items changed to Physical Goods vs. Prepared food and beverage?

Re: How can I get old items changed to Physical Goods vs. Prepared food and beverage?