thread Cancelling a customer cart hold in Online Store https://community.squareup.com/t5/Online-Store/Cancelling-a-customer-cart-hold/m-p/751977#M4800 <P>I use Square for event registration and I have run intot he problem where I have set a cap on the event registrations but folks who have left their order in the cart and don’t pay until AFTER I have sold out, are able to register and pay.<BR />Can I cancel cart holds on my end? If so, how do I know if a customer has a cart hold item?</P><P>Thx!<BR />Salyx</P> Tue, 17 Sep 2024 17:32:17 GMT Salyx 2024-09-17T17:32:17Z Cancelling a customer cart hold https://community.squareup.com/t5/Online-Store/Cancelling-a-customer-cart-hold/m-p/751977#M4800 <P>I use Square for event registration and I have run intot he problem where I have set a cap on the event registrations but folks who have left their order in the cart and don’t pay until AFTER I have sold out, are able to register and pay.<BR />Can I cancel cart holds on my end? If so, how do I know if a customer has a cart hold item?</P><P>Thx!<BR />Salyx</P> Tue, 17 Sep 2024 17:32:17 GMT https://community.squareup.com/t5/Online-Store/Cancelling-a-customer-cart-hold/m-p/751977#M4800 Salyx 2024-09-17T17:32:17Z Re: Cancelling a customer cart hold https://community.squareup.com/t5/Online-Store/Cancelling-a-customer-cart-hold/m-p/752550#M4801 <DIV> <DIV> <DIV> <DIV> <DIV><SPAN style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;">Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/688365">@Salyx</a>,</SPAN></DIV> <DIV>&nbsp;</DIV> </DIV> </DIV> </DIV> </DIV> <DIV> <DIV dir="auto" data-message-author-role="assistant" data-message-id="1e86fcab-0b72-4ce0-bad5-9f363c93ffb0"> <P style="margin: 0;">I'd like to take a closer look into this for you. Could you please provide your website URL along with an example of an event registration you've set up?</P> </DIV> </DIV> <P dir="auto" style="margin: 0;">&nbsp;</P> Fri, 20 Sep 2024 16:15:28 GMT https://community.squareup.com/t5/Online-Store/Cancelling-a-customer-cart-hold/m-p/752550#M4801 RobynR 2024-09-20T16:15:28Z